FREE Shipping on all orders over £100

How to buy cigars online for worldwide delivery? Online Cigars is proud to ship all over the world. We get asked a lot about the process of buying cigars online and how the cigars then reach our customers - so here’s a walkthrough of our process.

Please note: We do not ship to certain countries, these are not displayed at the checkout.

1. Choose which cigars you want to order

Select from our large range of authentic Habanos Cuban and World cigars and add them to your basket. Once decided, click your basket and select your shipping option.

2. Select how you want your cigars shipped

Shipping Options:

Express Shipping (Free on orders over £100) Your order will be sent in packages containing a maximum of 3 or 4 cigar boxes, each on their own tracking number, via Swiss Post Airmail. Final delivery will be with the local post service (eg. Royal Mail in the UK). Once the parcel has left us, it is out of our control and in the hands of the post network.

PostPac Shipping Your order will be sent on 1 tracking number, regardless of quantity. Your parcel is handled by Swiss Post together with TNT. The service in terms of transportation is with TNT Trucks and Aeroplanes and final delivery can be is usually with the local courier service through the post network (eg. Parcel Force in the UK). We have no control over who the parcel is passed onto for final delivery.

4. Dispatch

Once payment is accepted, our team will process your order for dispatch. We carefully select your cigars and vacuum seal each box along with a Boveda humidity pouch to ensure your cigars arrive in perfect condition. Within 48 hours of your order being accepted, your cigars will be dispatched. You'll receive your tracking information by email.

5. Your cigars reach you

Your order should reach you as quickly and smoothly as possible. We recommend leaving them to rest in a humidor for approximately the same amount of time they have been in transit. Once they're well rested, take one out, sit back and enjoy. Also, please don't forget to leave a 5* review on Trust Pilot. Happy smoking!

International shipping

Your cigars will pass through the relevant port authorities to reach you. This does sometimes lead to delays, depending on the rules in your particular country. Occasionally an additional fee will be payable to the relevant customs authority in order for your product to clear customs. This is always a result of your country’s regulations, and not something we control. Customers are liable for costs incurred due to customs in their home country. We will of course always assist you as best we can and if you require any extra information or assistance please contact our team. We successfully ship cigars all over the world and we will always do everything possible to get your order to you as quickly and easily as possible.

Delivery Times

Delivery times are an estimate providing there are no delays with the receiving countries customs department.

Order Cigars to UK & Europe:
Express (Swiss Post EMS): 7 to 10 Business days
PostPac: 4 - 7 Business days

Order Cigars to North America, Canada, and Russia:
Express (Swiss Post EMS): 10 to 14 Business days
PostPac: 5 - 10 Business days

Order Cigars to Saudi Arabia, Dubai, UAE, Bahrain, South Africa:
Express (Swiss Post EMS):
14 to 21 Business days
PostPac: 8 - 14 Business days

Order Cigars to China, Hong Kong, Japan, Asia and India:
Express (Swiss Post EMS):
14 to 21 Business days
PostPac: 8 - 14 Business days

Order Cigars to Australia and New Zealand:
Express (Swiss Post EMS):
14 to 21 Business days
PostPac: 8 - 14 Business days

Order Cigars to Rest of the World:
Express (Swiss Post EMS):
14 to 21 Business days
PostPac: 8 - 14 Business days

These delivery times are of course out of our hands and based on normal circumstances. If customs authorities intercept the parcel then they will notify you, not us. Please take these as averages - your order may take longer.

Once your cigars have cleared customs, they will be shipped straight to you using the local courier service. We take the greatest care of your order and ensure it arrives as quickly, smoothly and safely as possible. We always put our customers first and keep you informed throughout the process. In the very unlikely case that your order does not reach you within two months, providing customs have not seized the parcel pending fees to be paid, we will of course refund you. See our FAQs page for more information.